Category: Rants

  • How To Be a Great E-Commerce Business (Customer)

    If there’s one thing that 2020 has taught me, it’s that most people are terrible small business customers. Sure, people like to claim that they are small business supporters, until you actually look at their behavior as consumers. These behaviors make them very far away from being the ideal small business customer. It’s likely a…

  • Annoying Time Sink of the Month…

    Every day there is an annoying thing that I MUST do.  It annoys me that I need to, but as part of running a professional business it must be done.  I discovered the issue about a month ago and have been doing this job manually every day since… all the while thinking about a solution…